BAHRAIN AIRPORT SERVICES

When it was formed in 1977, Bahrain Airport Services (BAS) gave a commitment to provide the very best in total quality ground support for the range of operators using Bahrain International Airport.  Over the years, this excellence has been recognised by awards and accolades from all over the world.

There have been many innovations along the way; BAS was one of the founding members of GASA and was behind the introduction of the first computerised Departure Control System (DCS) in the Gulf.  It was also the first to create customer service standards in the region, and will continue to insist on providing customers with a service, second-to-none.

The company employs 1,700 staff, mainly Bahraini, in the four main operating departments,  management and  administration.  Staff are highly motivated and have their skills constantly upgraded by some of the most rigorous training programmes available.

GROUND SERVICES

Provides comprehensive passenger, ramp handling, operational and baggage services, including check-in, load control, aircraft loading, baggage handling and aircraft information for customer airlines and passengers.  The check-in and load control functions are fully computerised.  Baggage Services uses the international World Tracer system.  The Special Services unit handles business and executive aircraft, also passengers who require special assistance.  The Delmon Lounge is used for the airlines First and Business Class passengers.

CARGO SERVICES

Provides a full range of services for import, export, transhipment  and trucking of cargo.  A range of special storage facilities is available for perishable, valuable, dangerous cargo and livestock comprising chillers, cool rooms, freezers, livestock room, valuable cargo vaults and a dangerous goods store. To ensure optimum handling of freighter aircraft, a dedicated handling unit has been created.  Break-bulk services are offered for consolidators and representational services can be arranged for agents.  Bahrain is a major transhipment point for cargo destined for the Gulf and Eastern Province of Saudi Arabia.  A modern Cargo Terminal with 18,000 square metres cargo storage facility  is  equipped with up-to-date handling facilities and high bay storage racking to ensure optimum efficiency.  It has a capacity to handle 200,000 metric tonnes per annum.  A recent expansion has doubled the size of the terminal, adding new offices and improved customer service facilities.

ENGINEERING SERVICES