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Who Are We

The Global Anti-Scam Summit 2023

October 18–19 | Ramada by Wyndham Lisbon Hotel, Portugal & Online (Zoom)

Online scams are the most reported type of crime. Most countries now state that between 20 to 50% of all crimes reported are related to online fraud. This is only the tip of the iceberg, as only 7% of all scam victims report the crime to law enforcement. With nearly $1.026 trillion lost last year, affecting 1-in-4 individuals worldwide, fast action is required.

On October 18–19, 2023, the 4th Global Anti-Scam Summit (GASS) took place. The goal of the GASS was to bring governments, consumer & financial authorities, law enforcement, brand protection agencies, and (cybersecurity) companies together to share knowledge and define joint actions to protect consumers from getting scammed.

The event had more than 1,100 virtual guests and 250 physical participants from 70+ countries. This year the event will be organized hybrid again. The event focused on further defining the 10 Recommendations to Turn the Tide on Scams outlined at last year's event.

Event Schedule: October 17

ramada.webp

20:00 Dutch Drinks

For those who fly in early, we can meet at:

Ramada by Wyndham Lisbon Hotel

(same location as the conference)
Avenida Engenheiro Arantes Oliveira numero 9, Lisbon, 1900-221, restaurant 2 on the 1st floor. 

According to Dutch tradition, the first drinks are on us, and the remainder of the evening is all yours. 

Event Schedule:
October 18, 2023

Online via Zoom, Physically at Ramada by Wyndham Lisbon Hotel, Portugal

09:00
Cláudia Maia, Chief Editor Deco Proteste
Welcome
Ayelet Biger-Levin, Board Member, Global Anti-Scam Alliance
Virtual Chair on Zoom
09:05
Jorij Abraham, Managing Director, Global Anti-Scam Alliance
The Global State of Scams, What Happened in 2023?
09:25
Mina Chiang, Founder of Humanity Research Consultancy
How the Impunity of Online Scams Causes Modern Slavery in Criminal Scamming Compounds
BEST PRACTICES FROM ASIA
09:40
Heidi Snell, Executive General Manager, Australia Anti-Scam Center
Fighting Back Scams with the Australian Anti-Scam Center
Ng Li Sa, Director Policy Development & Security, Ministry of Home Affairs Singapore
Singapore's Multi-layered Defense Strategy Against Scams
Jeff Kuo, CEO, Gogolook
Who is calling? How Taiwan is fighting phone scams and smishing
10:40
COFFEE BREAK
BEST PRACTICES FROM AFRICA & EUROPE
11:10
Theo van der Plas, Program Director, Digitalization & Cybercrime, Dutch Police
Operation Centurion, Disrupting Digital Crime and Strengthening Local Police Teams
Peter Hagenaars, National Program Manager, Operation Centurion
11:30
Nazia Karrim, Head of Product Development, Southern Africa Fraud Prevention Service
Fighting Scams in South Africa
BEST PRACTICES FROM AMERICA
11:50
Laureen Kapin, Assistant Director for International Consumer Protection, Federal Trade Commission
Prioritizing Effective Remedies and Outreach to Better Protect Consumers
12:10
Rafael Fernandes, Prosecutor & Chief Planning Officer, Prosecution Office of the State of Minas Gerais, Brazil
Boosting Scam Prevention in Brazil
12:30
LUNCH
14:00
WORKSHOP TRACKS
5 workshops to Turn the Tide on Scams will be run in parallel
14:00
TRACK 1: RAISE CONSUMER AWARENESS
Chaired by: Euroconsumers
Hosted by: KnowBe4
Liz Coll, Director, Connected Consumers UK
Chair
Martin Kraemer, Security Awareness Advocate, KnowBe4
The ABC of Security Awareness
Sarra Papadopoulou, Senior Deliverability Manager, Sitecore
Fund Scams & Impersonation During Bank Closures and Election Period
Devrajan Bala, Director Scam Public Education Office, Singapore
“I Can ACT Against Scams”: An Anti-scam Public Education Perspective from Singapore
Brent Carey, CEO, Netsafe New Zealand
Unravelling Scams and Championing Innovation: Empowering Consumers Through Education
Els Bruggeman, Head, Policy and Enforcement, Euroconsumers
Smooth Criminal Versus Smart Consumer: Empowering Consumers With the Right Tools for Awareness
14:00
TRACK 2: FACILITATE NATIONAL, EASY REPORTING
Mike Andrews, National Co-ordinator, eCrime Team, United Kingdom
Consumer Reporting Landscape in the UK
Donna Gregory, Former Unit Chief, Internet Crime Complaint Center, FBI
The Evolution of Collecting Crime Data Over Two Decades - Lessons Learned
Gijs van der Linden, Team Leader, Dutch National Reporting Centre Internet Fraud
Best Practices, Innovations and Lessons Learned
Kees Kiestra, Sr. Project Manager, Dutch Police
Alex West, Director, PwC
Why Should Victims Bother Reporting Fraud? - The Challenges and Benefits of Effective Reporting and Intelligence Sharing
David Geere, Director, PwC
Sam Gregory, Manager, PwC
DS Rick Nolan, Metropolitan Police Service, Cyber Crime Unit
Operation Elaborate:, Metropolitan Police, International takedown of a call spoofing service.
Panel Discussion
What are the Best Practices in Scam Reporting?
14:00
TRACK 3: DEVELOP INFRASTRUCTURAL TOOLS
Hosted by: Spamhaus
Tom Grasso, Chief Global Strategy Officer, Qintel
Chair
Simon Forster, CEO, Spamhaus
How to Minimize Abuse in a World of Consolidated Providers
Michal Havelka, Product Manager, Whalebone
DNS4EU: How to Protect 100 Million EU Citizens on the DNS Level
Paweł Pawliński, Principal Specialist, CERT.PL
How CERT.PL collaborates with ISPs to block malicious domains
Matthew Stith, Industry Liaison, Spamhaus
TRACK 4: HELPING SERVICE PROVIDERS PROTECT CONSUMERS
Introducing a "Scam Footprint" to Measure Abuse Across the Value System
Hosted & Chaired by: Feedzai
Dan Holmes, Fraud SME at Feedzai
Chair
Jack Whittaker, University of Surrey
Scamtasia - Do Platforms Suffer From 'Fraud Cultures'?
Abigail Bishop, Head of External Relations, Scam Prevention, Amazon
Protecting Consumers From Impersonation Scams
Bobby Flaim, Head of Strategic Program, Meta/Facebook
Researching the good, bad & ugly of the DNS
Lucien Taylor, Chief Strategy Officer, DNS Research Federation
Panel Discussion, Chaired by Feedzai
Towards Fraud Net Zero Across the Scam Lifecycle
Robert Harris, Product Marketing Manager, Feedzai
Panel Chair
Ayesha Babur, International Fraud Team Lead, UK Home Office
Lynn van Meijgaard, Policy Advisor, Online Fraud, Dutch Banking Association
David Penedo, Global Head of Fraud Prevention, Grupo Santander
Matthew Caldwell, Global Brand Manager, AnyDesk
Rowena Schoo, Director of Programs and Policy, DNS Abuse Institute
Fraser King, Head of Business Development & Commercial Strategy, Vodafone
14:00
TRACK 5: MAKE FRAUD TRACEABLE, CROSS-BORDER
How to Bring Trust to a Untrusted Market
Hosted by Crystal
Nick Smart, Director Blockchain Intelligence, Crystal Blockchain Analytics
Chair
Wes Quigley, FBI Unit Chief, Internet Crime Complaint Center
The Rise of Crypto in Any Scam
Nirmal Shah, Founder & CEO Crypto Helpline
A New Hope - From Victim to Advocate
Ana Maria Anic, Head of Financial Crime, MoonPay
Navigating Scams, Social Engineering and Friendly Fraud - Strategies for Merchant Protection and Consumer Trust
Justin Maile, CEO, CipherBlade
The Latest Trends in Crypto Scams & the Roadblocks We Face to Fight Them
Daan Vaneker, CEO, TrustProfile
How to Build a Trust Seal That Works?
Panel Discussion
Launching a Crypto Trust Seal to bring Trust Back to Crypto
Lilita Infante, CEO CAT Labs
Rebecca Corser, Detective Sergeant - Cryptocurrency Crime Prevention, UK Metropolitan Police
Dyma Budorin, CEO, Hacken
Petur Sigurdsson, CEO Ismynt
16:30
Foy Shiver, Deputy Secretary-General, APWG
RECAP @ AUDITORIUM
17:00
Cameron Emerson, User Protection Services - EMEA Lead, Google
Safer with Google: Cybersecurity and Combatting Scams
17:30
DRINKS & NETWORKING, POWERED BY SPAMHAUS & DNS RESEARCH FEDERATION

Event Schedule: 19th of October

Online via Zoom, Physically at Ramada by Wyndham Lisbon Hotel, Portugal

09:00
Ayesha Babur, International Fraud Team Lead, UK Home Office
UK's Fraud Strategy: Stopping Scams and Protecting the Public
Ayelet Biger-Levin, Board Member, Global Anti-Scam Alliance
Virtual Chair on Zoom
09:20
Emily Taylor, Co-Founder & Director, DNS Research Federation
How Online Scams are Impacting People
09:40
WORKSHOP TRACKS
5 workshops to Turn the Tide on Scams will be run in parallel
09:40
TRACK 1: SET-UP CROSS-ORGANIZATIONAL VICTIM SUPPORT
Hosted by: Euroconsumers
Liz Coll, Director, Connected Consumers UK
Chair
Melissa Trumpower, Executive Director, Better Business Bureau Institute for Marketplace Trust
The Recovery Journey - Providing Guidance for Victims
Abigail Bishop, Head of External Relations, Scam Prevention, Amazon
Supporting Scam Victims
Prof. Dr. Mark Button, Co-Director of Centre for Cybercrime and Economic Crime, University of Portsmouth
Fraud Prevention for Older Adults: Towards a Holistic Model
Karen Ghysels, ECC Director, European Consumer Centre Belgium
Empowering Consumers: ECC-Net's advice to fraud Cases
Dr. Maria Teresa Cavaco, Director, Portuguese Banking Authority
Portuguese Retail Payments Strategy – Transparence, Innovation, Security and Resilience
09:40
TRACK 2: SET-UP A DEDICATED NATIONAL CONSUMER CYBER SECURITY CENTER
Chaired by: Miguel De Bruycker, Managing Director General, Centre for Cyber Security Belgium
Aileen Yap, Assistant Director, Singapore Police, Anti-Scam Command
Formation of the Anti-Scam Centre of Singapore
Garry Lilburn, Operations Director, Cyber Defence Alliance
Working as a team with Telco's and Law Enforcement to mitigate phishing and smishing.
Remy Knecht, Chief Security Officer, itsme®
Leveraging the Strengths of a Public-private Cooperation to fight Cybercrime
Dr. Ying-Dar Lin, Vice President, National Institute of Cyber Security (NICS), Taiwan
AI-based Social Network Analysis Platforms: Anti-scam and Anti-disinformation
Matthias Govaerts, Chief Inspector, Belgium Police
Belgium Anti-Scam Tactics
Panel Discussion
How to Improve Two Decades of Collaboration and Information Sharing?
09:40
TRACK 3: ESTABLISH A GLOBAL SCAM DATA SHARING HUB
Panel Discussion 1: Definition (Hosted by APWG)
What is Needed?
Zoriana Dmytryshyna, Director of Institutional Relations, APWG
Chair
Francisco Perdomo, Security Engineer, VirusTotal
Luigi Lenguito, Chief Product Officer, Bfore.ai
Alexandre Pluvinage, Head of Anti-fraud and Online Security Awareness, ING Bank
Marc van der Wal, Research & Development Engineer, Afnic
Panel Discussion 2: Execution
How to Make it Happen?
Foy Shiver, Deputy Secretary-General, APWG
Chair
Alejandro Fernández-Cernuda, Director of Engagement, Global Cyber Alliance
Stefan Grevelink, CTO, Global Anti-Scam Alliance
Marco Scialdone, Head Litigation and Academic Outreach, Euroconsumers
Panel Discussion 3: Continuity (Hosted by Global Cyber Alliance)
How to Create a Sustainable Business Model?
Alejandro Fernández-Cernuda, Director of Engagement, Global Cyber Alliance
Chair
Paweł Pawliński, Principal Specialist, CERT.PL
Lucien Taylor, Chief Strategy Officer, DNS Research Federation
Matthew Stith, Industry Liaison, Spamhaus
Rowena Schoo, Director of Programs and Policy, DNS Abuse Institute
09:40
TRACK 4: ALLOW PREVENTIVE ACTION (WARN, BLOCK, STOP)
Chaired by: Cifas
Hosted by: Netsweeper
Mike Haley, CEO, Cifas
Where Are We at and What Needs to be Improved?
Panel Discussion
Lessons learned from the United Kingdom
Wayne Bath, Director of Strategy, Cifas
Data Sharing to Stop Fraud at Source
Ayesha Babur, International Fraud Team Lead, UK Home Office
Hannah Shimko, CEO, Online Dating Association
Setting Standards and Collaborative Objectives: 10 Years of the Online Dating Association
Panel Discussion
The International Perspective: Using Tech to Fight Scams
Perry Roach, CEO, Netsweeper
Enforcing the Law in the Wild West
Bobby Flaim, Head of Strategic Program, Meta/Facebook
Jano Vico, Chief Product Officer, EBRAND/Namespace Group
09:40
TRACK 5: ENACT AN INTERNATIONAL SCAM INVESTIGATION & PROSECUTION NETWORK
Chaired by: Glen Prichard, Chief Cybercrime and Anti-Money Laundering, United Nations
Ruben van Well, Team Leader, Cybercrime, Dutch Police
Operation Cookie Monster; Fighting Fraud Facilitators
Himal Ojha, Crime Prevention and Criminal Justice Officer, United Nations
Proactive Approach to Countering Cyber-Enabled Crime and Scams
Ives Vilain, Chief Inspector, Belgium Police
Phishing Operations in Belgium
David Sancho, Senior Threat Researcher, Trend Micro
25 Years of Cooperation With LEA, Where Can We Improve?
Dr. Nino Goldbeck, Senior Public Prosecutor, Office of the Public Prosecutor General in Bamberg
Successful prosecution of online scams – obstacles and best practices from a judicial perspective
Panel Discussion
How to Improve International Law Enforcement Cooperation?
Pierogi, also known as Scammer Payback
Matthew Caldwell, Global Brand Manager, AnyDesk
Rafael Fernandes, Prosecutor & Chief Planning Officer, Prosecution Office of the State of Minas Gerais, Brazil
Wes Quigley, FBI Unit Chief, Internet Crime Complaint Center
Dr. Nino Goldbeck, Senior Public Prosecutor, Office of the Public Prosecutor General in Bamberg
12:00
LUNCH
13:00
Alejandro Fernández-Cernuda. Director of Engagement, Global Cyber Alliance
RECAP @ AUDITORIUM
13:30
PANEL DISCUSSION
What Can We Achieve Now?
Marie-Paule Benassi, Head of Enforcement of Consumer Law & Redress, European Commission
Laureen Kapin, Assistant Director for International Consumer Protection, Federal Trade Commission
Glen Prichard, Chief Cybercrime and Anti-Money Laundering, United Nations
Ng Li Sa, Director Policy Development & Security, Ministry of Home Affairs Singapore
Heidi Snell, Executive General Manager, Australia Anti-Scam Center
Els Bruggeman, Head, Policy and Enforcement, Euroconsumers
14:30
Pierogi, also known as Scammer Payback
The Kingpin: Getting A Call Center Boss Arrested
Matthew Caldwell, Global Brand Manager, AnyDesk
14:50
Jorij Abraham, General Manager, Global Anti-Scam Alliance
WRAP-UP OF GASS 2023
15:00
CLOSING

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