Who Are We

The Global Anti-Scam Summit 2023

October 18–19 | Ramada by Wyndham Lisbon Hotel, Portugal & Online (Zoom)

Online scams are the most reported type of crime. Most countries now state that between 20 to 50% of all crimes reported are related to online fraud. This is only the tip of the iceberg, as only 7% of all scam victims report the crime to law enforcement. With nearly $1.026 trillion lost last year, affecting 1-in-4 individuals worldwide, fast action is required.

On October 18–19, 2023, the 4th Global Anti-Scam Summit (GASS) took place. The goal of the GASS was to bring governments, consumer & financial authorities, law enforcement, brand protection agencies, and (cybersecurity) companies together to share knowledge and define joint actions to protect consumers from getting scammed.

The event had more than 1,100 virtual guests and 250 physical participants from 70+ countries. This year the event will be organized hybrid again. The event focused on further defining the 10 Recommendations to Turn the Tide on Scams outlined at last year's event.

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Event Schedule: October 17

20:00 Dutch Drinks

For those who fly in early, we can meet at:

Ramada by Wyndham Lisbon Hotel

(same location as the conference)
Avenida Engenheiro Arantes Oliveira numero 9, Lisbon, 1900-221, restaurant 2 on the 1st floor.

According to Dutch tradition, the first drinks are on us, and the remainder of the evening is all yours.

Event Schedule:
October 18, 2023

Online via Zoom, Physically at Ramada by Wyndham Lisbon Hotel, Portugal

09:00	Cláudia Maia, Chief Editor Deco Proteste	Welcome
	Ayelet Biger-Levin, Board Member, Global Anti-Scam Alliance	Virtual Chair on Zoom
09:05	Jorij Abraham, Managing Director, Global Anti-Scam Alliance	The Global State of Scams, What Happened in 2023?
09:25	Mina Chiang, Founder of Humanity Research Consultancy	How the Impunity of Online Scams Causes Modern Slavery in Criminal Scamming Compounds
	BEST PRACTICES FROM ASIA
09:40	Heidi Snell, Executive General Manager, Australia Anti-Scam Center	Fighting Back Scams with the Australian Anti-Scam Center
	Ng Li Sa, Director Policy Development & Security, Ministry of Home Affairs Singapore	Singapore's Multi-layered Defense Strategy Against Scams
	Jeff Kuo, CEO, Gogolook	Who is calling? How Taiwan is fighting phone scams and smishing
10:40	COFFEE BREAK
	BEST PRACTICES FROM AFRICA & EUROPE
11:10	Theo van der Plas, Program Director, Digitalization & Cybercrime, Dutch Police	Operation Centurion, Disrupting Digital Crime and Strengthening Local Police Teams
	Peter Hagenaars, National Program Manager, Operation Centurion
11:30	Nazia Karrim, Head of Product Development, Southern Africa Fraud Prevention Service	Fighting Scams in South Africa
	BEST PRACTICES FROM AMERICA
11:50	Laureen Kapin, Assistant Director for International Consumer Protection, Federal Trade Commission	Prioritizing Effective Remedies and Outreach to Better Protect Consumers
12:10	Rafael Fernandes, Prosecutor & Chief Planning Officer, Prosecution Office of the State of Minas Gerais, Brazil	Boosting Scam Prevention in Brazil
12:30	LUNCH
14:00	WORKSHOP TRACKS	5 workshops to Turn the Tide on Scams will be run in parallel
14:00	TRACK 1: RAISE CONSUMER AWARENESS
	Chaired by: Euroconsumers
	Hosted by: KnowBe4
	Liz Coll, Director, Connected Consumers UK	Chair
	Martin Kraemer, Security Awareness Advocate, KnowBe4	The ABC of Security Awareness
	Sarra Papadopoulou, Senior Deliverability Manager, Sitecore	Fund Scams & Impersonation During Bank Closures and Election Period
	Devrajan Bala, Director Scam Public Education Office, Singapore	“I Can ACT Against Scams”: An Anti-scam Public Education Perspective from Singapore
	Brent Carey, CEO, Netsafe New Zealand	Unravelling Scams and Championing Innovation: Empowering Consumers Through Education
	Els Bruggeman, Head, Policy and Enforcement, Euroconsumers	Smooth Criminal Versus Smart Consumer: Empowering Consumers With the Right Tools for Awareness
14:00	TRACK 2: FACILITATE NATIONAL, EASY REPORTING
	Mike Andrews, National Co-ordinator, eCrime Team, United Kingdom	Consumer Reporting Landscape in the UK
	Donna Gregory, Former Unit Chief, Internet Crime Complaint Center, FBI	The Evolution of Collecting Crime Data Over Two Decades - Lessons Learned
	Gijs van der Linden, Team Leader, Dutch National Reporting Centre Internet Fraud	Best Practices, Innovations and Lessons Learned
	Kees Kiestra, Sr. Project Manager, Dutch Police
	Alex West, Director, PwC	Why Should Victims Bother Reporting Fraud? - The Challenges and Benefits of Effective Reporting and Intelligence Sharing
	David Geere, Director, PwC
	Sam Gregory, Manager, PwC
	DS Rick Nolan, Metropolitan Police Service, Cyber Crime Unit	Operation Elaborate:, Metropolitan Police, International takedown of a call spoofing service.
	Panel Discussion	What are the Best Practices in Scam Reporting?
14:00	TRACK 3: DEVELOP INFRASTRUCTURAL TOOLS
	Hosted by: Spamhaus
	Tom Grasso, Chief Global Strategy Officer, Qintel	Chair
	Simon Forster, CEO, Spamhaus	How to Minimize Abuse in a World of Consolidated Providers
	Michal Havelka, Product Manager, Whalebone	DNS4EU: How to Protect 100 Million EU Citizens on the DNS Level
	Paweł Pawliński, Principal Specialist, CERT.PL	How CERT.PL collaborates with ISPs to block malicious domains
	Matthew Stith, Industry Liaison, Spamhaus
	TRACK 4: HELPING SERVICE PROVIDERS PROTECT CONSUMERS	Introducing a "Scam Footprint" to Measure Abuse Across the Value System
	Hosted & Chaired by: Feedzai
	Dan Holmes, Fraud SME at Feedzai	Chair
	Jack Whittaker, University of Surrey	Scamtasia - Do Platforms Suffer From 'Fraud Cultures'?
	Abigail Bishop, Head of External Relations, Scam Prevention, Amazon	Protecting Consumers From Impersonation Scams
	Bobby Flaim, Head of Strategic Program, Meta/Facebook	Researching the good, bad & ugly of the DNS
	Lucien Taylor, Chief Strategy Officer, DNS Research Federation
	Panel Discussion, Chaired by Feedzai	Towards Fraud Net Zero Across the Scam Lifecycle
	Robert Harris, Product Marketing Manager, Feedzai	Panel Chair
	Ayesha Babur, International Fraud Team Lead, UK Home Office
	Lynn van Meijgaard, Policy Advisor, Online Fraud, Dutch Banking Association
	David Penedo, Global Head of Fraud Prevention, Grupo Santander
	Matthew Caldwell, Global Brand Manager, AnyDesk
	Rowena Schoo, Director of Programs and Policy, DNS Abuse Institute
	Fraser King, Head of Business Development & Commercial Strategy, Vodafone
14:00	TRACK 5: MAKE FRAUD TRACEABLE, CROSS-BORDER	How to Bring Trust to a Untrusted Market
	Hosted by Crystal
	Nick Smart, Director Blockchain Intelligence, Crystal Blockchain Analytics	Chair
	Wes Quigley, FBI Unit Chief, Internet Crime Complaint Center	The Rise of Crypto in Any Scam
	Nirmal Shah, Founder & CEO Crypto Helpline	A New Hope - From Victim to Advocate
	Ana Maria Anic, Head of Financial Crime, MoonPay	Navigating Scams, Social Engineering and Friendly Fraud - Strategies for Merchant Protection and Consumer Trust
	Justin Maile, CEO, CipherBlade	The Latest Trends in Crypto Scams & the Roadblocks We Face to Fight Them
	Daan Vaneker, CEO, TrustProfile	How to Build a Trust Seal That Works?
	Panel Discussion	Launching a Crypto Trust Seal to bring Trust Back to Crypto
	Lilita Infante, CEO CAT Labs
	Rebecca Corser, Detective Sergeant - Cryptocurrency Crime Prevention, UK Metropolitan Police
	Dyma Budorin, CEO, Hacken
	Petur Sigurdsson, CEO Ismynt
16:30	Foy Shiver, Deputy Secretary-General, APWG	RECAP @ AUDITORIUM
17:00	Cameron Emerson, User Protection Services - EMEA Lead, Google	Safer with Google: Cybersecurity and Combatting Scams
17:30	DRINKS & NETWORKING, POWERED BY SPAMHAUS & DNS RESEARCH FEDERATION

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Event Schedule: 19th of October

Online via Zoom, Physically at Ramada by Wyndham Lisbon Hotel, Portugal

09:00	Ayesha Babur, International Fraud Team Lead, UK Home Office	UK's Fraud Strategy: Stopping Scams and Protecting the Public
	Ayelet Biger-Levin, Board Member, Global Anti-Scam Alliance	Virtual Chair on Zoom
09:20	Emily Taylor, Co-Founder & Director, DNS Research Federation	How Online Scams are Impacting People
09:40	WORKSHOP TRACKS	5 workshops to Turn the Tide on Scams will be run in parallel
09:40	TRACK 1: SET-UP CROSS-ORGANIZATIONAL VICTIM SUPPORT
	Hosted by: Euroconsumers
	Liz Coll, Director, Connected Consumers UK	Chair
	Melissa Trumpower, Executive Director, Better Business Bureau Institute for Marketplace Trust	The Recovery Journey - Providing Guidance for Victims
	Abigail Bishop, Head of External Relations, Scam Prevention, Amazon	Supporting Scam Victims
	Prof. Dr. Mark Button, Co-Director of Centre for Cybercrime and Economic Crime, University of Portsmouth	Fraud Prevention for Older Adults: Towards a Holistic Model
	Karen Ghysels, ECC Director, European Consumer Centre Belgium	Empowering Consumers: ECC-Net's advice to fraud Cases
	Dr. Maria Teresa Cavaco, Director, Portuguese Banking Authority	Portuguese Retail Payments Strategy – Transparence, Innovation, Security and Resilience
09:40	TRACK 2: SET-UP A DEDICATED NATIONAL CONSUMER CYBER SECURITY CENTER
	Chaired by: Miguel De Bruycker, Managing Director General, Centre for Cyber Security Belgium
	Aileen Yap, Assistant Director, Singapore Police, Anti-Scam Command	Formation of the Anti-Scam Centre of Singapore
	Garry Lilburn, Operations Director, Cyber Defence Alliance	Working as a team with Telco's and Law Enforcement to mitigate phishing and smishing.
	Remy Knecht, Chief Security Officer, itsme®	Leveraging the Strengths of a Public-private Cooperation to fight Cybercrime
	Dr. Ying-Dar Lin, Vice President, National Institute of Cyber Security (NICS), Taiwan	AI-based Social Network Analysis Platforms: Anti-scam and Anti-disinformation
	Matthias Govaerts, Chief Inspector, Belgium Police	Belgium Anti-Scam Tactics
	Panel Discussion	How to Improve Two Decades of Collaboration and Information Sharing?
09:40	TRACK 3: ESTABLISH A GLOBAL SCAM DATA SHARING HUB
	Panel Discussion 1: Definition (Hosted by APWG)	What is Needed?
	Zoriana Dmytryshyna, Director of Institutional Relations, APWG	Chair
	Francisco Perdomo, Security Engineer, VirusTotal
	Luigi Lenguito, Chief Product Officer, Bfore.ai
	Alexandre Pluvinage, Head of Anti-fraud and Online Security Awareness, ING Bank
	Marc van der Wal, Research & Development Engineer, Afnic
	Panel Discussion 2: Execution	How to Make it Happen?
	Foy Shiver, Deputy Secretary-General, APWG	Chair
	Alejandro Fernández-Cernuda, Director of Engagement, Global Cyber Alliance
	Stefan Grevelink, CTO, Global Anti-Scam Alliance
	Marco Scialdone, Head Litigation and Academic Outreach, Euroconsumers
	Panel Discussion 3: Continuity (Hosted by Global Cyber Alliance)	How to Create a Sustainable Business Model?
	Alejandro Fernández-Cernuda, Director of Engagement, Global Cyber Alliance	Chair
	Paweł Pawliński, Principal Specialist, CERT.PL
	Lucien Taylor, Chief Strategy Officer, DNS Research Federation
	Matthew Stith, Industry Liaison, Spamhaus
	Rowena Schoo, Director of Programs and Policy, DNS Abuse Institute
09:40	TRACK 4: ALLOW PREVENTIVE ACTION (WARN, BLOCK, STOP)
	Chaired by: Cifas
	Hosted by: Netsweeper
	Mike Haley, CEO, Cifas	Where Are We at and What Needs to be Improved?
	Panel Discussion	Lessons learned from the United Kingdom
	Wayne Bath, Director of Strategy, Cifas	Data Sharing to Stop Fraud at Source
	Ayesha Babur, International Fraud Team Lead, UK Home Office
	Hannah Shimko, CEO, Online Dating Association	Setting Standards and Collaborative Objectives: 10 Years of the Online Dating Association
	Panel Discussion	The International Perspective: Using Tech to Fight Scams
	Perry Roach, CEO, Netsweeper	Enforcing the Law in the Wild West
	Bobby Flaim, Head of Strategic Program, Meta/Facebook
	Jano Vico, Chief Product Officer, EBRAND/Namespace Group
09:40	TRACK 5: ENACT AN INTERNATIONAL SCAM INVESTIGATION & PROSECUTION NETWORK
	Chaired by: Glen Prichard, Chief Cybercrime and Anti-Money Laundering, United Nations
	Ruben van Well, Team Leader, Cybercrime, Dutch Police	Operation Cookie Monster; Fighting Fraud Facilitators
	Himal Ojha, Crime Prevention and Criminal Justice Officer, United Nations	Proactive Approach to Countering Cyber-Enabled Crime and Scams
	Ives Vilain, Chief Inspector, Belgium Police	Phishing Operations in Belgium
	David Sancho, Senior Threat Researcher, Trend Micro	25 Years of Cooperation With LEA, Where Can We Improve?
	Dr. Nino Goldbeck, Senior Public Prosecutor, Office of the Public Prosecutor General in Bamberg	Successful prosecution of online scams – obstacles and best practices from a judicial perspective
	Panel Discussion	How to Improve International Law Enforcement Cooperation?
	Pierogi, also known as Scammer Payback
	Matthew Caldwell, Global Brand Manager, AnyDesk
	Rafael Fernandes, Prosecutor & Chief Planning Officer, Prosecution Office of the State of Minas Gerais, Brazil
	Wes Quigley, FBI Unit Chief, Internet Crime Complaint Center
	Dr. Nino Goldbeck, Senior Public Prosecutor, Office of the Public Prosecutor General in Bamberg
12:00	LUNCH
13:00	Alejandro Fernández-Cernuda. Director of Engagement, Global Cyber Alliance	RECAP @ AUDITORIUM
13:30	PANEL DISCUSSION	What Can We Achieve Now?
	Marie-Paule Benassi, Head of Enforcement of Consumer Law & Redress, European Commission
	Laureen Kapin, Assistant Director for International Consumer Protection, Federal Trade Commission
	Glen Prichard, Chief Cybercrime and Anti-Money Laundering, United Nations
	Ng Li Sa, Director Policy Development & Security, Ministry of Home Affairs Singapore
	Heidi Snell, Executive General Manager, Australia Anti-Scam Center
	Els Bruggeman, Head, Policy and Enforcement, Euroconsumers
14:30	Pierogi, also known as Scammer Payback	The Kingpin: Getting A Call Center Boss Arrested
	Matthew Caldwell, Global Brand Manager, AnyDesk
14:50	Jorij Abraham, General Manager, Global Anti-Scam Alliance	WRAP-UP OF GASS 2023
15:00		CLOSING