Financial Services - Collaboration in Action Workshop Recap: How Banks and other Industries can work together across the Scam Footprint, with Robert Harris, Feedzai - GASS Europe 2024

Date of Event: 2024-06-25

Event: Global Anti-Scam Summit Europe 2024

Presenter: Robert Harris, Product Director at Feedzai

Robert Harris led a three-hour workshop at the Global Anti-Scam Summit Europe 2024, focusing on how banks and other industries can collaborate across the scam footprint. The workshop emphasized the critical role banks play in detecting and classifying fraud outcomes, highlighting the necessity of AI, which relies on accurate fraud data, over traditional rule-based systems.

The discussion centered on four key areas: collaboration among banks, and with regulators, telcos, and payment networks. Recognizing the relatively recent but growing involvement of banks in the summit, the workshop underscored the importance of data sharing. Practical steps were proposed, such as starting small by monitoring specific fields and gradually expanding the scope of shared data.

A working group will be formed to define the scope and standards for data sharing, inspired by successful models like the Belgian approach. The aim is to foster collaboration across different sectors, with a focus on achievable, incremental progress. The session concluded with a call to action, highlighting the importance of establishing clear standards and starting with manageable goals.

Contributors:

Session 6.1: Cooperation between Banks & Regulators

• Ben Woodside, Manager, Policy at Payment Systems Regulator

• Guillermo De La Fuente

• Markus Metschitzer, European Commission/DG FISMA

• Pallavi Kapale, Bank of China

Session 6.2: Cooperation between Banks

• Alexandre Pluvinage, ING & Kristof Browaeys KBC

• Meral Ruesing, Euro Banking Association

• Douglas Lockhart, WSBI-ESBG

Session 6.3: Cooperation between Banks & Telcos

• Aaron Chiou, Gogolook

• Adri Loloci, Vodafone

• Brian Gorman, GSMA